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Technical Writing and Training

Smart Staff International (SSI) specialises in the development of client specific products and services, which include but are not limited to Technical Writing in the areas of:

  • Site Specific Induction Presentations
  • Standard Operating Procedures
  • Job Safety Analysis /Hazard Analysis & Identification
  • Equipment Isolation Procedures
  • Maintenance Procedures
  • Competency Based Assessments
  • Plant Information Training Modules
  • Operations Manuals
  • Alignment of site specific documents to AQTF competencies
  • Standard industry packages of operational and maintenance procedures
  • Training Needs Analysis
  • Mapping of learning pathways against nationally accredited training packages (e.g. R1109, MEM, UEP, AURC, ...) and verified by a qualified and industry experienced assessor
  • Implementation of employee training & development programs
  • Work Method Statements

SSI will work in close partnership with the client in designing the development and delivery of all material with direct application and relevance to site, internal policy and legislative requirements.

SSI have a range of templates and generically developed documentation for all types of processes/industries that will decrease the time spent producing documents from the ground up (and effectively save your company money and time). The use of photographs and diagrams within the documents enhance the learning process and give the operator a better level of understanding of the task at hand.

Our team consists of "hands on" personnel who all have years of practical experience. They have been involved in the development and application of systems and procedures at an operational level and understand what works and how to engage employees.

For further information about our services please complete our customer enquiry form.

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